Monthly Archives

October 2019

WAHOO SWIM SCHOOL Replacement Class Request Form

At Wahoo Swim School, we are always committed to providing the best swimming experience for all of our students. Do not let the circumstances to control your learning!

Do note that you will be required to submit necessary documents like medical certificate, school program note etc. in order to request a replacement class. 

WSS Replacement classes are only allowed for the following reasons:

1. Monthly menstrual cycles(allowed for female students, once a month only – just submit a note indicating the estimated duration)

2. Medical reasons (supporting documents like medical certificate/note required)

3. School/ Work event/ Vacation (supporting documents like program note, school letter etc. required ONE-MONTH prior to the date of absence )

For other circumstances, feel free to contact our Customer Support team at this +6016-5580107 for further advice. 

Once your replacement request has been approved, replacement slots will be sent out for your selection via WhatsApp. 

Do note that ALL replacement classes approved by the management has to be completed within 2 months from the Date of Submission.

Click here to submit your WSS Replacement Request



We do provide replacement lessons as we felt that it is only fair to you & your child. However, please take note that in order for us to effectively clear the backlogs and arrange all of the accumulated replacement classes effectively, we sincerely appreciate your cooperation to submit the replacement request form within 24 hours from the day of absent.

Term Program must be completed within the term calendar.
10 sessions – Completed within 12 weeks (Replacement lessons x2)
7 sessions – Completed within 8 weeks (Replacement lesson x1)
4 sessions – Completed within 4 weeks (No Replacement Classes Allowed)

Replacement Week Class Request |Term & Conditions|
(i) Replacement classes would only be conducted at the last 2 (TWO) weeks of each term.

(ii) ALL replacement class or additional class request(s) must be submitted via E-Replacement Form. ALL replacement class requests are subjected to PGSA management’s approval. The replacement classes will be conducted based on the students’ existing class day and time.

(iii) Any other replacement class or lesson requests to be conducted during the replacement week, kindly revert to our customer support team via +6016-5580107

(iv) Do take note that there will be NO additional replacement class given if student is absent once the replacement class slot is confirmed. PGSA reserves the right to amend the terms and conditions from time to time.

(v) Additional Lesson Request will be arranged according to the time slot available.